Incidents and maintenance reported on status page for Fry n' Fly https://status.frynfly-restaurant.com/ https://d1lppblt9t2x15.cloudfront.net/logos/542e8401f17f3478783092a81576ffa3.png https://status.frynfly-restaurant.com/ en https://status.frynfly-restaurant.com/incident/1125320 Sat, 14 Nov 2026 14:58:31 -0000 https://status.frynfly-restaurant.com/incident/1125320#0a25bc70cebdf7cfa5983324cd3d9f0c32863b71dea6373ef7a4d73b7cc82722 Incident Currently, nothing that gets suggested in our Feedback Portal will be sent to Discord. This is because of some system failures. Please be patient while we try fixing this issue. https://status.frynfly-restaurant.com/maintenance/1107050 Thu, 05 Nov 2026 23:00:00 -0000 https://status.frynfly-restaurant.com/incident/1107050#54d9d0c28001313f76332722514520d85c8366d9933e339dc0692dc994828c3d Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1107050 Wed, 28 Oct 2026 19:36:15 -0000 https://status.frynfly-restaurant.com/incident/1107050#4a4585445606b02090b17d829aad3cd50eb0605cb039b1740f3ba28cd53b2a7b Maintenance Our Virtual Private Server Provider is: - upgrading RAM - repairing hardware - adding new systems during the period our server is unavailable. mySupport, including the transcript web dashboard, may be affected. In n' Out, our SSO, could also be unavailable. We cannot guarantee downtime, but we are sharing this as a precaution so you understand the cause if it occurs. https://status.frynfly-restaurant.com/maintenance/1106860 Wed, 28 Oct 2026 15:10:30 -0000 https://status.frynfly-restaurant.com/incident/1106860#29337e5112b56d35730c04f277c044ae7ac7e55628d51a11f803e5ad7ef92de8 Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1106860 Wed, 28 Oct 2026 15:02:00 -0000 https://status.frynfly-restaurant.com/incident/1106860#492a2d425c9851e3b1c0838d2da0641541c74da827cba54115768ff9eef581f6 Maintenance Upgrading to a newer version of our mySupport Dashboard, code rewritten & compliant with the Digital Service Policy https://status.frynfly-restaurant.com/incident/1101610 Sat, 24 Oct 2026 17:12:00 -0000 https://status.frynfly-restaurant.com/incident/1101610#6e34510b32cbcbd57cb1eab7f9fde4d9189758a32076c2b654550dd8143cf25c Incident Our One Word Story bot is not working as it should at the moment. We've paused our One Word Story at the moment, and it will be back once the bot is functioning again. https://status.frynfly-restaurant.com/maintenance/1096304 Fri, 23 Oct 2026 15:30:00 -0000 https://status.frynfly-restaurant.com/incident/1096304#e4747de64fac7435fca63515818df36968453540467b07147c319d709a4ac2b4 Maintenance Maintenance completed https://status.frynfly-restaurant.com/incident/1096988 Thu, 22 Oct 2026 13:14:57 -0000 https://status.frynfly-restaurant.com/incident/1096988#c239d26af6a2db1386b961ca507575668950e564af17478fedd9cf90854db41b Incident Issue fixed by MooDIY! https://status.frynfly-restaurant.com/incident/1096988 Wed, 21 Oct 2026 10:55:00 -0000 https://status.frynfly-restaurant.com/incident/1096988#c1c3353d06c801e946f655fa821a777111dbb9784e6bb84d343d03721f694d01 Incident The MooDIY Dashboard & our Moodle instance is degraded. I will check back through the day, to see if the instance will be better, as MooDIY didn't post anything. The problem isn't on our In n' Out instance, as other OAuth 2.0 OIDC Apps work flawlessly. https://status.frynfly-restaurant.com/maintenance/1096304 Tue, 20 Oct 2026 23:53:49 -0000 https://status.frynfly-restaurant.com/incident/1096304#886716cb1e4b1f741ba568089af793dacd61ab940db1cad324f2c91346094cbb Maintenance MyThreads will be undergoing maintenance, the bot will be unresponsive during this time & certain channels will be locked. https://status.frynfly-restaurant.com/incident/1090269 Wed, 14 Oct 2026 21:19:31 -0000 https://status.frynfly-restaurant.com/incident/1090269#0f401d933908bc8e5ffe56593b85574f4940f9659321ed148db1a71eb2840243 Incident Bot is back online again, service restored. https://status.frynfly-restaurant.com/incident/1090269 Wed, 14 Oct 2026 16:36:12 -0000 https://status.frynfly-restaurant.com/incident/1090269#a1e6970dc48e6cfb1ff08b456ba880f069adc7d7ad1957ddb7ed4ea452deb008 Incident Sapphire has some downtime as of right now. Service wont be online. https://status.frynfly-restaurant.com/maintenance/1069004 Sun, 27 Sep 2026 04:00:20 -0000 https://status.frynfly-restaurant.com/incident/1069004#309860e637f66f02ae99acf29bdfba2d9fe05e7e350222b8716139cafcf0847f Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1072221 Wed, 23 Sep 2026 14:35:31 -0000 https://status.frynfly-restaurant.com/incident/1072221#3ad346043c7efe32c89123c0965af441f88b5569c39ae68b827a923d378cf591 Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1072221 Wed, 23 Sep 2026 14:31:28 -0000 https://status.frynfly-restaurant.com/incident/1072221#3e1c8eb960751080039dc7ed551f2c20ec04964527f023192b0bff8e5e58bdb2 Maintenance Updating from 5.0.9 to 5.0.10 -> This was fast https://status.frynfly-restaurant.com/maintenance/1068939 Sun, 20 Sep 2026 08:00:00 -0000 https://status.frynfly-restaurant.com/incident/1068939#4b4a9b26c7e2b62f8bdb73aee0cfc5509ac41f95659a0f4864c41f1a3fe535d4 Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1069003 Sun, 20 Sep 2026 04:00:50 -0000 https://status.frynfly-restaurant.com/incident/1069003#1d3efa41de57f64bd48087ef72a279e48813adfeb135094a77eaf501fe366bbc Maintenance Maintenance completed https://status.frynfly-restaurant.com/maintenance/1069004 Sat, 19 Sep 2026 15:52:13 -0000 https://status.frynfly-restaurant.com/incident/1069004#252bde78c329d1abfeb82160d2c39d12ce609bc69c81dc988791b924493a2af1 Maintenance Our email provider, ZOHO, has notified us of upcoming annual maintenance for the EU Data Center that hosts our mail. Further details are available at https://www.zoho.com/blog/general/maintenanceeu2026.html. https://status.frynfly-restaurant.com/maintenance/1069003 Sat, 19 Sep 2026 15:51:13 -0000 https://status.frynfly-restaurant.com/incident/1069003#b1a1fc81bb46128dc5965d63ec1a2ef43e401c8ec489077a060a3f2310b5c583 Maintenance Our email provider, ZOHO, has notified us of upcoming annual maintenance for the EU Data Center that hosts our mail. Further details are available at https://www.zoho.com/blog/general/maintenanceeu2026.html. https://status.frynfly-restaurant.com/maintenance/1068939 Sat, 19 Sep 2026 15:46:49 -0000 https://status.frynfly-restaurant.com/incident/1068939#318d677c5bf705f88f5af2b0b470bfd3c0eec3d62eb87244d0a4bb4553cc0ad3 Maintenance Everything is setup. Leadership only needs to sign in & the records only need to propagate. I will not end this maintenance, as it will end itself automatically so we can give it a buffer to propagate. https://status.frynfly-restaurant.com/maintenance/1068939 Sat, 19 Sep 2026 14:04:00 -0000 https://status.frynfly-restaurant.com/incident/1068939#3da92000a53992e255ab0bf2d2bb0a56ae5198b7da88882a78d482977c431d1b Maintenance I really love our emails, but our spam is just too much. https://status.frynfly-restaurant.com/incident/1059497 Fri, 11 Sep 2026 14:17:00 -0000 https://status.frynfly-restaurant.com/incident/1059497#f4284dc41be335105de64f1140b1d696e940d342c1cef1bb0a61aa3b4aac2cbb Incident Resolved. https://status.frynfly-restaurant.com/incident/1059497 Fri, 11 Sep 2026 05:55:00 -0000 https://status.frynfly-restaurant.com/incident/1059497#af87558cd031844b22dc7219e1c41bc6f20b078c0e9357a437b90a8e486cdcac Incident Discord is currently experiencing some problems around Voice Calling / Voice Channels. https://status.frynfly-restaurant.com/maintenance/1038083 Fri, 28 Aug 2026 19:28:38 -0000 https://status.frynfly-restaurant.com/incident/1038083#c3fa47dbf7cc2281ecaffd16fcdaabb17cde8b60edc7ae927c9569aefe7c7aeb Maintenance Please be advised that we are currently migrating our webmail infrastructure from Roundcube to SOGo. During this transition period, incoming email traffic remains fully functional, ensuring that no messages will be lost. However, due to the nature of the migration, we cannot guarantee uninterrupted uptime, and you may experience brief service disruptions on receiving emails. To ensure maximum data security, a comprehensive backup has been created prior to the update. Should any unexpected issues arise, we can perform a full system rollback at any time to restore the previous environment. https://status.frynfly-restaurant.com/maintenance/1021491 Wed, 19 Aug 2026 15:14:35 -0000 https://status.frynfly-restaurant.com/incident/1021491#6e36f06b40275fe97fbc7a1abf7a0d46dcefc137a3432dcb341ceac7e9b2ea0a Maintenance During this time the website and app will be unavailable. These works allow Hyra to improve their services and increase reliability. Further information and updates will be posted closer to the maintenance window in the Hyra Discord Server. Fry n' Fly will also keep you updated. We apologise for any inconvenience this may cause to customers and appreciate your continued custom. https://status.frynfly-restaurant.com/incident/1020924 Wed, 19 Aug 2026 12:31:00 -0000 https://status.frynfly-restaurant.com/incident/1020924#d0e99361ec452d1839031ee01a2666015ae094a027035c7cfffd5c05f8889ddd Incident Support Bot is online again. The cause was pm2 not restarting after a restart. I have now set it up so it takes care of itself after we restart the VPS. https://status.frynfly-restaurant.com/incident/1020924 Wed, 19 Aug 2026 08:27:00 -0000 https://status.frynfly-restaurant.com/incident/1020924#7fb2e202e7af201630ac0fac4456dd46eb62ecfba8ff91c06b8ed0faf4f23a37 Incident Our Support Bot is having an Outage and is currently offline. https://status.frynfly-restaurant.com/incident/1006402 Thu, 13 Aug 2026 13:33:00 -0000 https://status.frynfly-restaurant.com/incident/1006402#ce2a299707f4beb4ff45b0b7cad6da1458a3089b5d50e4c93ec77bbe585b0515 Incident Missing Staff have been added to our workspace. I didn't receive a confirmation from Hyra that the status issue has been resolved, but we hope that it has been. > If we encounter any more problems, it will be logged here. https://status.frynfly-restaurant.com/incident/1006402 Wed, 12 Aug 2026 22:43:00 -0000 https://status.frynfly-restaurant.com/incident/1006402#39c68b640620c16707cf060915459a6c4ebb946dd5bada657c93888c0df41df4 Incident Hyra is still fixing the issue. Our ETA is 2-3 weeks, but we sadly cannot influence the ETA in any way, as it's Hyra's fault. https://status.frynfly-restaurant.com/incident/1006402 Tue, 11 Aug 2026 11:34:00 -0000 https://status.frynfly-restaurant.com/incident/1006402#90249b71b9b3c44ca1c137d393f52009d5654c9cd930a6c2d27504c03db04d1e Incident The solution provided by Hyra Support does not work. Hyra's Development Team is actively trying to fix this problem. https://status.frynfly-restaurant.com/incident/1006402 Mon, 10 Aug 2026 19:01:00 -0000 https://status.frynfly-restaurant.com/incident/1006402#e09835a1152ec187b859146053583dc392d66f0a438fd139b7446a11af8c93b9 Incident Hyra Support has responded. We’re currently testing the solution support provided (click "Save" on the role and wait 30-60 minutes) to see if it works. However, Hyra is still marked as degraded, indicating that the issue hasn’t been fully resolved. https://status.frynfly-restaurant.com/incident/1006402 Sun, 09 Aug 2026 17:58:00 -0000 https://status.frynfly-restaurant.com/incident/1006402#d210753bb5179005811aec19b83cccdcd33fedfcbeb229151726eebcbc545ef5 Incident New members aren’t syncing with our Roblox Group, but existing members still have access to Hyra. We’ll keep you updated as soon as a fix is released by Hyra's Development Team. https://status.frynfly-restaurant.com/incident/1004979 Fri, 07 Aug 2026 23:02:00 -0000 https://status.frynfly-restaurant.com/incident/1004979#7734903da879c86d28cd30a14bcb1130c59025703d521088fb348c884e06540d Incident Service back online https://status.frynfly-restaurant.com/incident/1004979 Fri, 07 Aug 2026 22:43:00 -0000 https://status.frynfly-restaurant.com/incident/1004979#b13781d76af13c9df58532c7c1dec4b58b084054ef41d07c94f7ea4bf4afa369 Incident Discord has put in a fix and will continue to monitor this situation. https://status.frynfly-restaurant.com/incident/1004979 Fri, 07 Aug 2026 22:27:00 -0000 https://status.frynfly-restaurant.com/incident/1004979#7e0d4ff6ec7d764f8d40583b7d24d92be1a642df7aca29767c454eba59341502 Incident Discord is experiencing outages with sending messages to bots / DMs. https://status.frynfly-restaurant.com/maintenance/998509 Thu, 06 Aug 2026 17:37:00 -0000 https://status.frynfly-restaurant.com/incident/998509#0dd70c20e63c55c2cf7e1bbc4219a70755fdc0b02d622116de1c73ab8d6ce370 Maintenance Our Feedback Hub is down for a few hours while we change some categories https://status.frynfly-restaurant.com/incident/996157 Tue, 04 Aug 2026 20:24:00 -0000 https://status.frynfly-restaurant.com/incident/996157#8e987c628ebd4f5789f990555bec29716ccd718e26e04c7e67b2ebf4a00378f0 Incident Incident resolved. https://status.frynfly-restaurant.com/incident/996157 Tue, 04 Aug 2026 19:54:00 -0000 https://status.frynfly-restaurant.com/incident/996157#832a636023c12c998481444403f62013d64123405e2c07ab93ee4f968e2cacb1 Incident Discord is experiencing some downtime. https://status.frynfly-restaurant.com/incident/992271 Tue, 04 Aug 2026 19:52:00 -0000 https://status.frynfly-restaurant.com/incident/992271#61683eb2a55872f97ff12b5cbfa98b4ea19d822b2d29e44fa305d9600daad8f4 Incident Our E-Learning Hub is now also online again! MyTools will stay be down until Development has finished. https://status.frynfly-restaurant.com/maintenance/996062 Tue, 04 Aug 2026 18:04:11 -0000 https://status.frynfly-restaurant.com/incident/996062#bcc0a93d1bf0018533971d2088b769453f87557aebd7beb8bf6b8aa76e6770a4 Maintenance We're migrating to SSL Certificates, service will be down until further notice. https://status.frynfly-restaurant.com/incident/992271 Mon, 03 Aug 2026 19:50:00 -0000 https://status.frynfly-restaurant.com/incident/992271#d27cece60da345760dbd3a05790e509d1a99987f53688318d0623343d84a09b9 Incident Support is back online! Other services are still down until further notice. https://status.frynfly-restaurant.com/incident/992271 Mon, 03 Aug 2026 18:15:00 -0000 https://status.frynfly-restaurant.com/incident/992271#4ce39688041668ea730f9630ed4dfa6c13a60f49cbffe27076cbbd8cbd721570 Incident Huge progress has been made over these last few hours. Support and our E-Learning Platform are both almost ready. We expect to get Support online later today and our E-Learning Platform later tommorow. https://status.frynfly-restaurant.com/incident/992271 Sun, 02 Aug 2026 22:45:00 -0000 https://status.frynfly-restaurant.com/incident/992271#cfee08481f416b74f350d2d62b7aab27b8dbcb230a510cf43577ef4e7a879997 Incident Support is taking longer than expected due to some issues, we're looking at other systems at the moment. https://status.frynfly-restaurant.com/incident/992271 Sun, 02 Aug 2026 13:45:00 -0000 https://status.frynfly-restaurant.com/incident/992271#ee3f8be3eda638a424a245d64f97951b1b09ba3b3c67010dbc28113e80fd6a1d Incident Support is now fully down while we're switching to another Support Service https://status.frynfly-restaurant.com/incident/992271 Sat, 01 Aug 2026 22:46:00 -0000 https://status.frynfly-restaurant.com/incident/992271#61438f4ad7d4502de5579a6ea264b340c3a5eec35f865170da2d7ceed3170cf6 Incident Our Support & some other services are currently down until further notice, myTickets has been added in the meantime for tickets. https://status.frynfly-restaurant.com/maintenance/982265 Sat, 18 Jul 2026 10:00:05 -0000 https://status.frynfly-restaurant.com/incident/982265#fcbc7708474985775b05034def3da09a4920217318205a798d6acf1d79e7b1c8 Maintenance During this period Email-Only Categories will be unavailable. Please make a Ticket in our Main Server for these issues.