Problems with Group Syncing
Resolved
Aug 13, 2026 at 1:33pm UTC
Missing Staff have been added to our workspace. I didn't receive a confirmation from Hyra that the status issue has been resolved, but we hope that it has been.
If we encounter any more problems, it will be logged here.
Affected services
Updated
Aug 12, 2026 at 10:43pm UTC
Hyra is still fixing the issue. Our ETA is 2-3 weeks, but we sadly cannot influence the ETA in any way, as it's Hyra's fault.
Affected services
Updated
Aug 11, 2026 at 11:34am UTC
The solution provided by Hyra Support does not work. Hyra's Development Team is actively trying to fix this problem.
Affected services
Updated
Aug 10, 2026 at 7:01pm UTC
Hyra Support has responded. We’re currently testing the solution support provided (click "Save" on the role and wait 30-60 minutes) to see if it works. However, Hyra is still marked as degraded, indicating that the issue hasn’t been fully resolved.
Affected services
Created
Aug 9, 2026 at 5:58pm UTC
New members aren’t syncing with our Roblox Group, but existing members still have access to Hyra. We’ll keep you updated as soon as a fix is released by Hyra's Development Team.
Affected services